Terms and Conditions

Flight Claimer is an independent introducer of business for Flight Delay Compensation Specialists (“The Company”) such as UAB Skycop.com and their service partners who assist any traveller ("the Client") who wishes to obtain compensation from an airline when carriage did not take place (Denied boarding) or when the services provided were below accepted standards (Long Delay or Cancellation).

Flight Claimer is not affiliated with any flight operating carrier (airline) and we may receive a referral fee from introductions made. Our Flightclaimer.com website is free to use and you are under no obligation to proceed with any claims check for eligible compensation made through our site.

If the Client wishes to proceed with a submitted and eligible claim through Flightclaimer.com, the Client may instruct the Flight Delay Compensation Specialists to pursue the Claim against the flight operating carrier (airline) to recover the Flight Compensation on his/her behalf.

The Flight Delay Compensation Specialists will pursue the Claim free of charge (on a no-win, no-fee basis) and does not charge anything if the Flight Compensation is not recovered from the flight operating carrier (airline).

The contract and conditions therein constitute a retainer between the Company and the Client. The Company acts in the name and for the account of the Client who retains the Company to represent him or her in the proceedings described therein.

If the Claim is successful and the Flight Compensation received, the Flight Delay Compensation Specialists will deduct their agreed amount from the Flight Compensation paid by the airline.

If a settlement agreement with the airline is not reached or in other cases, when the Flight Compensation recovery process would be more effective and (or) quicker, the Flight Compensation Specialists may initiate Legal Proceedings and may be entitled to increased remuneration in order to cover additional costs of the Legal Proceedings (e.g. court fees, translation costs, attorney fees, administrative costs). VAT may be applicable depending on jurisdiction and according to the law.

Flight Claimer reserves the right, at any time and without prior notice, to remove or cease to supply any product or service contained on this website. In the event that such removal takes place we shall not be liable to you in any way whatsoever for such removal.

Prices, and details, of products and services (and any offers) posted online are subject to change without notice. All products and services are subject to availability and we give no guarantee in this regard. The provision of details of products and services on this website are not, and should not be construed as, an offer to sell or buy such products or services by the relevant company. The company advertising the products or services concerned may accept or reject your offer at its sole discretion.

The copyright in the material contained in this website belongs to Flight Claimer or its licensed source. Any person may copy any part of this material, subject to the following conditions:

While Flight Claimer has taken care in the preparation of the contents of this website, this website and the information, names, images, pictures, logos, icons regarding or relating to Flight Claimer or the products and services of the same (or to third party products and services), are provided on an 'as is' basis without any representation or endorsement being made and without any warranty of any kind, whether express or implied, including but not limited to, any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, all such terms and warranties are hereby excluded. In no event will Flight Claimer be liable (whether in contract or tort (including negligence or breach of statutory duty) or otherwise) for any losses sustained and arising out of or in connection with use of this website including, without limitation, loss of profits, loss of data or loss of goodwill (in all these cases whether direct or indirect) nor any indirect, economic, consequential or special loss.

Flight Claimer does not represent that the information contained in this website is accurate, comprehensive, verified or complete, and shall accept no liability for the accuracy or completeness of the information contained in this website or for any reliance placed by any person on the information.

Flight Claimer does not warrant that the functions or materials accessible from or contained in this website will be uninterrupted or error free, that defects will be corrected or that this website or the server that makes it available are virus or bug free or represent the full functionality, accuracy, reliability of the materials.

If any of these Terms and Conditions (or any terms and conditions relating to a product or service referred to in this website) should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which such terms and conditions are intended to be effective, then to the extent of such illegality, invalidity or unenforceability, and in relation to such state or country only, such terms or condition shall be deleted and severed from the rest of the relevant terms and conditions and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable. Nothing in these terms and conditions shall exclude Flight Claimer's liability for death or personal injury resulting from Flight Claimer's negligence.

All Intellectual Property Rights (including, without limitation, all database rights, rights in designs, rights in know-how, patents and rights in inventions (in all cases whether registered or unregistered and including all rights to apply for registration) and all other intellectual or industrial property rights in any jurisdiction) in any information, content, materials, data or processes contained in or to this website belong to Flight Claimer or its licensed source. All rights of Flight Claimer in such Intellectual Property Rights are hereby reserved.

Telephone calls using the telephone numbers provided on this website and email correspondence with Flight Claimer at the email addresses accessible through, or discernible from, this website may be recorded or monitored. By using such communication methods you are consenting to the recording or monitoring of the same.

If you apply for any product or service detailed on this website, these Terms and Conditions should be read in conjunction with any other terms and conditions which relate to any such product or service and, in the event of any contradiction between these Terms and Conditions and the specific terms and conditions relating to such product or service, the latter shall prevail. For the purposes of these Terms and Conditions, product(s) and service(s) shall include, without limitation, any insurance or financial service.

The images, logos and names on this website which identify Flight Claimer or third parties and their products and services are proprietary marks of Flight Claimer or the relevant third parties. Nothing contained in this website shall be deemed to confer on any person any licence or right on the part of Flight Claimer or any third party with respect to any such image, logo or name.

We reserve the right to change these terms and conditions at any time by posting changes on the website. It is your responsibility to review the website terms and conditions regularly to ensure you are aware of the latest terms and conditions. Your use of this website after a change has been posted will be deemed to signify your acceptance of the modified terms and conditions. We recommend that you print off and retain for your records a copy of these terms and conditions from time to time and a copy of any terms and conditions relating to any product or service which you apply for online, together with any related application form completed and submitted. Any amendment to terms and conditions must be agreed in writing by us, or, if appropriate, by the relevant company with whom you contract.

This website is owned and operated by Zenfco Limited registered address 12/F, Henley Building, 5 Queen’s Road Central, Central, Hong Kong. You can contact us by email at legal@flightclaimer.com or by post Zenfco Limited t/a Flight Claimer, 483 Green Lanes, London, N13 4BS.